- 2025
- All the Copyrights Reserved by Omegaa PTY.
Last updated: 28 May 2025
This policy explains:
OMEGAA Pty Ltd (ABN 81 647 259 881) (“we”, “us”, or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and manage personal information in compliance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).
We may collect and hold the following kinds of personal information:
We collect personal information in the following ways:
We collect, hold, use, and disclose personal information only for purposes that are reasonably necessary for our business functions and activities, including:
We do not sell your personal information. We may disclose your personal information to:
Some of our third-party service providers may be based overseas or store data in countries outside of Australia, such as the United States or Singapore.
Before disclosing personal information to an overseas recipient, we take reasonable steps to ensure that the overseas recipient will handle the information in a manner that is substantially similar to the Australian Privacy Principles (as per APP 8.1), or we will obtain your consent to the disclosure.
We retain personal information for as long as it is necessary for the purposes for which it was collected, or as required by law. Business and financial records are typically kept for a minimum of seven years to meet statutory requirements.
When personal information is no longer required for the purpose for which it was collected, or for any legal obligation, we will take reasonable steps to destroy or permanently de-identify it.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and from unauthorised access, modification, or disclosure. This includes implementing appropriate physical, technical, and administrative security measures.
We may use your contact details to send you information about our products, services, updates, or special offers that we believe may be of interest to you. All direct marketing communications will comply with the Spam Act 2003 (Cth) and will include a clear and easy way for you to unsubscribe or opt-out of receiving further communications.
You may also opt out of receiving marketing communications from us at any time by contacting us at [email protected].
Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and deliver targeted advertising. These may include:
You can manage or disable cookies through your internet browser settings. However, please note that if you disable cookies, some parts of our website may not function properly.
You have the right to request access to the personal information we hold about you. To request access, please contact us using the details in Section 14. We will respond to your request within a reasonable period (aiming for 30 days) and give you access to the information in the manner you requested, if it is reasonable and practicable to do so.
We may charge a reasonable fee for providing access to cover our administrative costs. There are some circumstances under APP 12 where we may lawfully refuse to grant access. If we refuse access, we will provide you with a written notice setting out the reasons for the refusal.
We take reasonable steps to ensure that the personal information we collect, use, or disclose is accurate, up-to-date, complete, and relevant. If you believe that any personal information we hold about you is inaccurate, out-of-date, incomplete, irrelevant, or misleading, please contact us using the details in Section 14.
We will take reasonable steps to correct the information within a reasonable period (as required by APP 13). If we refuse to correct the information, we will provide you with a written notice setting out the reasons for the refusal and the mechanisms available to you to complain about the refusal.
If you have a complaint about how we have handled your personal information or believe we have breached the Australian Privacy Principles, please contact us using the details in Section 14.
Please provide us with full details of your complaint. We will:
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) or, where relevant, the Queensland Office of Fair Trading.
Office of the Australian Information Commissioner (OAIC)
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be effective immediately upon posting the revised policy on our website. The “Last updated” date at the top of this policy will indicate when it was last revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions, comments, or concerns about this Privacy Policy, or our privacy practices, or if you wish to exercise your privacy rights, please contact us at:
Privacy Officer
OMEGAA Pty Ltd
Email: [email protected]
Post: 125 Kerry Rd, Acacia Ridge QLD 4110
Phone: 07 2140 2050